Why settle for tracking satisfaction after a sale, when you can understand why it didn’t happen in the first place?
We offer tailored customer experience management solutions designed specifically for the vehicle industry. Our products focus on the key moments where purchase decisions are made – helping you send, receive, and act on customer feedback from the most critical stages of the sales process. The result? Insight that leads to smarter actions and more sales.
Digital Lead Follow-up
Helps you track and improve how your dealership network manages incoming leads from brand websites and other key platforms. With full transparency and quality control, you’ll gain insights into where potential sales are lost – and how to fix it.
Online Mystery Shopping
Online Mystery Shopping combines our pre-sales monitoring tools with the customer feedback power of Active Feedback, creating a smarter, always-on alternative to traditional mystery shopping. Get continuous, data-driven insights into how your dealers interact with customers.
Quotation Follow-up
Our Quotation Follow-up solution gives you a clearer view of what happens after a quotation is sent. By following up with potential buyers who haven’t yet made a purchase, you gain the insights needed to refine your process, support your salespeople – and win more deals.
Sales Leads from Service Bookings
Turn service bookings into a source of qualified sales leads. With more transparency into booking channels and customer satisfaction, you get the tools to improve both the sales process and the customer experience.
