The leading Customer Experience Management tool for the Automotive industry

Turn insights into impact.

Take action where it matters most.

We help dealers and manufacturers in the vehicle industry turn customer feedback into smarter decisions. Our plug-and-play SaaS solution makes it easy to send, collect, and analyze customer experience data – giving you actionable insights to improve your sales process right where purchase decisions are made. 

Digital Lead Follow-up

Turn every digital lead into a real opportunity.

Online Mystery Shopping

Real-time insights from real customers.

Quotation Follow-up

Turn unconverted quotes into valuable insights and real sales.

Sales Leads from Service Bookings

Identify buying signals in every service visit.

Stories

Serving +200 dealerships across 8 markets, we help dealers, distributors, and manufacturers turn feedback into better experiences and stronger sales. These are some of their stories.

Why it works.

ActiveFeedback helps you make smarter sales decisions, improve customer experience, and build stronger relationships. 

Clarity

See what’s working (and what’s not) across your sales network - in real time.

 

Conversion

Turn more leads into opportunities with a streamlined process proven to increase offer volumes.

Harmony

Consistent, compliant data – no matter the systems or formats. All in one place.

Simplicity

Plug-and-play setup that integrates seamlessly with your existing systems.

Driving change in the automotive industry

We’ve been shaping customer experience in the automotive world since letters and telephone calls.

About us

From feedback to real results.

Get the latest on customer experience and sales performance in the automotive industry. Our news and insights help you stay informed - and at the forefront. 

Contact Us

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